Our payment methods include Visa, Mastercard, American Express, Maestro and PayPal.

The security of the information our customers submit on infernus.com is one of our highest priorities. At MellowGrow we invest huge amounts of resources and use the latest technologies so that your payment details are processed in a secure environment. Our e-commerce platform manages information with security, and complying with the Payment Card Industry Data Security Standard requirements, which verify that we follow the industry’s strictest recommendations and standards to provide you with a purchasing experience in a private, integrated and secure environment.

Yes, the tracking number will be sent to you once the order is fulfilled. If your tracking number doesn’t work or there appears to be a problem, please contact hi@mellowgrow.com.

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

As a courtesy to our loyal customers, we offer free shipping for orders $75 or more after any discount code or sale price is applied. Thank you for being a part of MellowGrow community!

You have 30 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.

If your return is approved, we will initiate a refund to your credit card (or original method of payment).

You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

If you have any questions on how to return your item to us, contact us.

You have 30 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.

If your return is approved, we will initiate a refund to your credit card (or original method of payment).

You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

If you have any questions on how to return your item to us, contact us.

We try to be as accommodating as possible with cancellations. Please email hi@mellowgrow.com or connect with our Live Chat ASAP to let us know if you need to cancel an order. We will always do our best to make it happen. Please note that due to our quick turnaround on orders, cancellations are not guaranteed.