Last Updated: 01/03/2022
Basic Principles Regarding Personal Data Processing
The Company May Collect the Following Information
Information provided by the User: when accessing and using the Website and/or the Services, subscribing to the Company’s updates, responding to a survey or when filling enquiry forms on the Website and when corresponding by phone, e-mail or other communication services, you may be asked to provide certain information. The information may include Personal Data such as name, address, e-mail address, phone number, financial and/or credit card information, bitcoin or other cryptocurrency wallet address, personal description, ID or Passport copy, date of birth, passport number, or other data which can be used for personal identification purposes and required for ‘know your customer’ purposes that may be required to comply with applicable laws.
Information collected automatically by the Company: with regard to each visit to the Website, the Company will automatically collect the following: technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, the User login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, information about the visits, including the full Uniform Resource Locators (URL), clickstream to, through and from the Website (including date and time), products viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, and any phone number used to call our customer service number.
Information may be collected by Cookies and other tracking methods. Cookies are small data files that are stored on your device when visiting a website, which enable the Company to collect information about your device identifiers, web browsers used to access the Services, pages or features viewed, time spent on pages, mobile app performance and links clicked. Web beacons (or pixel tags) are electronic images that may be used to help deliver cookies, count website visits, understand usage and determine the effectiveness of email marketing campaigns.
Users are advised that if they wish to deny the use and saving of cookies from the Website on their computer’s hard drive they should take necessary steps within their web browsers security settings to block all cookies from the Website, except for the strictly necessary cookies that cannot be disabled.
For more information, the User is invited to consult our Cookies Policy.
Information received from third-parties: this includes, but is not limited to the Company partners, sub-contractors in technical, payment services, transportation & delivery, advertising networks, search information providers, credit reference agencies, or other third parties who may provide information, for the purpose of fulfilling the Services or to comply with legal requirements. The Company shall seek to ensure that these parties provide the same level of data protection and that they shall only carry out their contractual obligations towards the Company or upon the instructions of the Company and not for any other purposes.
In case of using a location-enabled device: in such case, the Company may collect location data or use various means to determine the location.
Use of Information
- to provide, maintain, deliver and improve the Services and obtaining your views of the Services;
- to send periodic emails about products and Services;
- to follow up with the User after correspondence (live chat, email or phone inquiries);
- for marketing and re-targeting purposes;
- to carry out any other purpose for which the information was collected.
Right to be forgotten
Data Subject’s Support
International or Cross-border Transfer of Your Data and Your Express Agreement
Sharing of Information
- with partners where it is necessary for the User to acquire, hold or use the Token and/or receive the Services;
- when using interactive areas of the Website, like our blog or other online forums, certain information you choose to share may be displayed publicly, such as your username, actions you take and any Content you post;
- the Company may disclose information to Courts and Government authorities or bodies if requested to do so under a court order or legal process, or to establish or exercise the Company’s legal rights or defend against legal claims;
- if the Company believes that the User’s actions are inconsistent with the Terms or policies, or to protect the rights, property and safety of the Company or others;
- in connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business by another company;
- between and among the Company; or
- with your consent or at your direction.
Social Sharing and Links to Third Party Websites
The Company will retain your Personal Data for a reasonable period or for as long as the law requires. The Company will retain your data as long as needed for the use of the Website and/or for the provision of the Services.
Disposal of Personal Data
When the Company receives requests to dispose of Personal Data records by Data Subjects, the Company shall ensure that these requests are handled within a reasonable time frame. The Company shall keep record including a log of these requests.
The Company shall also strive in obtaining adequate disposal mechanisms to ensure no Personal Data is leaked outside of the Company.
Response to Personal Data Breaches
When the Company learns of a suspected or actual Personal Data breach, the Company shall perform an internal investigation and take appropriate remedial measures in a timely manner. Where there is any risk to the rights and freedoms of Data Subjects, the Company will notify the relevant supervisory authorities without undue delay and, when possible, within 72 hours from when it learns of such breach. Data Subjects will be informed when the Personal Data breach is of a “high” level.
The Company is based in Lithuania and by using the Website and/or the Services, or otherwise providing information to the Company, you consent to the processing and transfer of information in accordance with Lithuanian law.
You may request the Company to access your information and Personal Data at any time.
How to contact the appropriate Authority
Should you wish to file a complaint, you may contact the State Data Protection Inspectorate and lodge the recommended form of complaint.
This document was updated on the date indicated at the beginning of the document and is effective from that date.